Shipping
WLLWPOPUP endeavours to bring your goodies to you in perfect condition as fast as possible in a cost efficient way.

In order for you to start enjoying your order as soon as possible, a daytime delivery address is preferable (e.g. work address if applicable) as a signature is required upon delivery.

*For express service within Australia, delivery time may be extended if your delivery location is located outside the express post/courier network.*

International orders
Please note that local guidelines apply and may be subject to custom duties and taxes in your country. You will be responsible for those extra charges. 

Shipping rates
Australia
Orders over AUD 150FREE OF CHARGE by Australia Post Standard Service
Orders under AUD 150- AUD8 by Australia Post Standard Service

International
Orders over AUD 300- FREE OF CHARGE by Australia Post Economy Service (without tracking)
Orders under AUD 300- AUD15 by Australia Post Economy Service (without tracking) or AUD 35 by Australia Post Regular Service (with tracking) 

*From time to time, WLLWPOPUP will change the criteria for FREE SHIPPING entitlement during promotional periods*

Refused shipment
You will be responsible for all original handling and shipping charges and the cost of returning the item. Depending on the situation, a refund on the cost of the item (less original shipping cost if applicable) may or may not be offered.   

Gift wrapping service
WLLWPOPUP provides this as a complementary service to all customers. Please ensure that you fill in the recipient's address on the transaction details page. Please also send us an email at wllwpopup@gmail.com with your name, wrapping instructions, and message for the recipient and we will take care of everything for you. 

Special orders
The stated deposit will need to be paid at checkout as the first step of the ordering process. WLLWPOPUP will process and fulfil the order in accordance to the availability of raw materials. We will keep you informed on the status of the order. Once the order has arrived at WLLWPOPUP's headquarters, you will be notified to finalise the rest of the payment via email. We endeavour to deliver the order to you in the fastest possible time.
If WLLWPOPUP is unable to fulfil the order due to unforeseen circumstances, you will be notified at the soonest and all payments that you have made will be refunded to you. Please allow for up to 3 business days from the day of notification for WLLWPOPUP to process the refund. 

Privacy
WLLWPOPUP is committed at protecting your privacy and all the information that you have given us. Your information will only be used for completing transactions and providing you with updates on WLLWPOPUP. 
We will never share/sell customer information with a third party or anyone outside the company.
No credit card information will be retained by WLLWPOPUP.

Security
WLLWPOPUP's checkout is 256-bit SSL encrypted hence providing a safe and secure shopping experience. 

Payments
All transactions are process via Paypal. WLLWPOPUP will not store any of your financial information as Paypal does it on our behalf. All major credit cards are accepted.
An account with Paypal is preferred when completing a transaction. It would also save you time if you have one as the only information required to complete the checkout process will be your email address and password.

Disclaimer
WLLWPOPUP reserves the right to:
*Alter any information on this website and its associated blog. 
*Suspend or terminate access to the site and blog
*Reject or cancel orders that are against WLLWPOPUP's policies

Sales and promotions
Discount codes are not applicable for sale items.

Photo displays
WLLWPOPUP makes a conscious effort to provide you with an accurate representation of all merchandise that are sold by us. However we cannot guarantee that the colours will look the same on your screen monitor.